Remember Them™
You spend two to ten hours designing one headstone.
Three meetings with the family. A catalogue nobody can face. Paper order forms, faxed. Then the proof comes back from the monument company wrong, and you start again. Remember Them does the whole thing with the family in about ten minutes.
The difference
The same memorial, two ways.
How it works now
2–10 hrs
- Hundreds of options in a catalogue, handed to someone who buried their mother yesterday
- Three or four meetings before anything is decided
- Order forms filled by hand, then faxed
- Revision cycles when the proof comes back wrong
- A counselor's commission on every single one
With Remember Them
~10 min
- The family talks about the person. Ten taps later they have three memorials to choose from.
- One sitting, at your desk or on a tablet in the arrangement room
- The order form fills itself, priced from your own supplier's sheet
- They see it before it is cut, so the proof comes back right the first time
- A link you send so relatives out of state can look at it together
How it works
It asks about the person, not the product.
A thick catalogue is not a service. It is the reason families cannot decide. So the software does the narrowing, and the family only ever answers questions about someone they loved.
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Their name and their years
One screen, one thing on it. Nothing else is asked yet.
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An interview, not a form
Stories by life stage — childhood, work, marriage, the years of raising people. Then habits, hobbies, talents, and the ten words the family would use to describe them. It follows up the way a good biographer would.
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The family says what matters most
They rate each answer from one to ten for how much it should shape the memorial. That is the narrowing, and it takes a minute.
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Three memorials come back
Real granite, real dimensions, priced from your supplier's own sheet — then the order form, filled out. If none of the three fit, it goes again.
Try it right here
Show them. Don't ask them to imagine.
The real thing, not a video — this is the working designer, running below. Nothing is saved, nothing is ordered, and no one is contacted. Use a name you know — your grandmother, your father — and answer the way a family would.
Straight about what this is: the pricing is real, taken from a 2025 wholesale sheet. The stone colours are stand‑ins until the actual samples are photographed. It is a working demonstration of how the conversation goes.
What it changes
Three things, in the order you will notice them.
Your hours back
The hours a headstone takes are hours away from the parts of the business only you can do. That is the first thing you get back, and you get it back in week one.
A family that is not overwhelmed
They leave having decided, instead of leaving with a catalogue and a knot in their stomach. That is the visit they describe to other people.
Larger sales
When families can see their options rather than read about them, they choose more of them. You already know this — it is why you show samples instead of a price list.
The question every director asks
Whose information is this, and where does it go?
Short answer: it stays yours.
- Nothing is used to train AI. Not what the family writes, not your business data, not ever — unless you separately agree to it in writing. That is a term of the partner agreement, not a policy that can be quietly revised.
- You are the controller, we are the processor. The family's information is yours in the legal sense as well as the practical one.
- Each funeral home sees only its own families. The home down the road cannot see your orders, your prices, or what you are billed. That separation is enforced in the database, not on the screens, so it holds even if someone goes looking.
- You can take it with you. Export any time during your term and for thirty days after it ends. Deletion follows within ninety days of termination.
- Families see their own memorial and nothing about how your business runs.
Pricing
One subscription, and a share only when you sell.
Per funeral home. Pick the commitment you are comfortable with — the software is identical either way.
$150 / month
Six‑month initial term
- Automatic payment
- Six-month initial term, then continues month to month
- Leave the discounted plan early and the discount is recaptured — $200 for each month you had it at the partner rate
$350 / month
Month to month
- No minimum term
- Cancel any month, nothing owed
- Move to the partner rate whenever you are ready
The share of the sale falls as your volume rises
Charged on the price you charge your customer — not on wholesale, and never on taxes, cemetery opening and closing, foundation or permit fees, or third‑party shipping billed at cost. Counts reset each calendar month, and that month's tier applies to every memorial in it.
| Memorials per month | Standard | Carrying $1M / $2M professional liability |
|---|---|---|
| 1–5 | 15% | 10% |
| 6–20 | 12% | 8% |
| 21 or more | 10% | 7% |
We only do well when you sell more. That is deliberate — it keeps the work pointed at helping families decide rather than at selling you features.
You set what you charge families. The suggested retail is 2.5× wholesale, but the price on the memorial is your decision, not ours.
Your first three days
Don't evaluate it. Use it on something you already know the answer to.
Most software trials fail because nobody knows what to do with them. Here is exactly what to do with this one. It takes about half an hour and you do not need a family in the building.
Start here
Recreate your last three memorials.
Pull the last three markers you sold. Run each through as if the family were sitting there — the same stories, the same person — and see what comes back.
Why this one first: you already know what those families chose and what you charged. It is the only honest test there is. Either it lands near the memorial you actually sold, or it finds something better that you would have shown them if there had been time. Both answers tell you something. A blank demo tells you nothing.
Then this
Design one for someone you loved.
Your father. Your grandmother. Yourself, if you would rather. Answer honestly, the way a family would.
Why it matters: recreating a sale tests the pricing and the product list. Designing for someone you knew tests the part that has to earn a grieving family's trust — and you will know within two questions whether it does.
Before you start
Straight answers.
Three days isn't long. What can I actually do in it?
Enough, if you don't wait for a family. Recreate the last three memorials you sold — you already know what those families chose, so you can judge the result honestly — then design one for someone you loved. About half an hour, and it answers the question better than a walkthrough would.
If you need longer because you are waiting on a particular family, email me and I will extend it. I would rather you tried it properly than decided against it because the calendar was awkward.
Do I have to change suppliers?
No. It works from the price lists you already use and fills in the order forms your monument companies already send you. It sits on top of the relationships you have, and you upload a new price list yourself whenever one changes.
It is built for several manufacturers, not one — granite, bronze, cast glass, inlay, benches, cremation pedestals. Each supplier keeps its own catalogue, its own finishes and its own order form.
Do you make the headstone?
No, and it matters that you know it. Healing Partners is not a monument manufacturer, an installer, or a death‑care provider. We produce the design, the proof and the production file. You choose the fabricator, and the physical transaction stays entirely yours — including the margin on it.
What happens to my family service counselor?
They stay in the room. The software does not sell. It removes the part of their job that was paperwork and revision cycles, and what is left is the part they are actually good at. They get to do more of it, on more families.
Will my staff be able to use it?
A family reaches a finished design in ten clicks or fewer and can always go back and choose differently. If it needed a training day it would have failed. Nothing to install — it runs in the browser you already have, on a desk or a tablet.
How does approval work? I can't have a proof going to the cutter unconfirmed.
Approval is a deliberate, recorded act. An authorised approver works through the checklist — names, dates, inscription text and punctuation, dimensions, materials and finishes, placement of photographs and emblems, cemetery requirements — and confirms it in the platform. Who approved it, when, which version and the file's fingerprint are all recorded.
An email saying "looks good," a text, a phone call, or silence does not count as approval. That is the point of it.
Why a share of the sale on top of a subscription?
It ties what we earn to what you sell. The subscription keeps the software running; the share means we only do well when orders actually go through it. It falls as your volume rises, so the homes using it most pay the least on each one — and less again if you carry professional liability cover.
Can I cancel?
On the month‑to‑month rate, any month, nothing owed. On the discounted partner rate you have committed to six months, and leaving early recaptures the discount you already received — $200 for each month you had it. Cancel during the three free days on either plan and you are not charged at all.
Who is behind it
Built by someone who has sold headstones since 2008.
I have sat at the table for this conversation more times than I can count, and managed the cemeteries where the stones end up. Selling this way — showing families what they were choosing instead of describing it — consistently earned me over a thousand dollars more per sale than the people around me. This software is the attempt to make that repeatable for a funeral home that does not have me in the building.
If it gets something wrong for your market, I would genuinely rather hear it than not. Write to me directly.
Show them. Don't ask them to imagine.
You already have three memorials to test it on.
The last three you sold. Run them through tonight and you will know by morning whether this belongs in your arrangement room.
Questions first? bhomer@healingpartners.us
REMEMBER THEM™ — show them, don't ask them to imagine. A product of Healing Partners LLC, an Oregon limited liability company, 111 SW 5th Avenue, Floor 5, Portland, Oregon 97204.
Healing Partners is not a death‑care provider, monument manufacturer, engraver, transporter or installer. It supplies digital memorial designs, proofs and production files. The partner selects its own fabricator and owns the physical transaction with the family.
On-screen previews cannot reproduce the appearance of granite, bronze, etching or polish. A difference between what a screen shows and how the finished memorial looks in daylight is a property of the material, not a design error. Compliance with a particular cemetery's rules remains the partner's responsibility; the software assists as a courtesy and does not certify compliance.